Elcies provides evidence-based Positive Behaviour Support and Speech Pathology. It is a service provided by Lutheran Care. The service was borne out of the recognition that there was a suite of NDIS supports (and registration groups) that have synergies with its Lutheran Care's existing suite of services and "hub" service model. Lutheran Care engaged HealthQ to develop a business model and support the NDIS registration of the new disability business.
Our approach to supporting NDIS registration and re-certification included:
Initial desktop review & risk assessment
Review of NDIS policies & procedures
Compliance sampling and testing
Findings & actions workshop
Management of actions and improvements
Team pre-audit briefing ("what to expect" workshop)
Attendance at audit
The business case and strategy were approved by the Board, and Elsie's disability became a NDIS registered provider in 2021. HealthQ has been asked back to support the mid-term audit and the 2024 re-certification, all of these completed without non-conformities being raised.
You’re a life saver, thank you HealthQ. Our audit report has been returned and we have passed with flying colours!
We acknowledge and pay our respects to the Traditional Custodians of the Country on which we live, work and play and honour their connection to Country and culture. We pay our respects to their Elders, past, present and emerging.
