NDIS Re-registration Project

Delivering a stress free, fully compliant NDIS audit outcome

Client:
CanDo Group

Can:Do Group, a registered NDIS provider since 2018, is a South Australian not-for-profit organisation which provides support and assistance to children and adults who are deaf, hearing impaired, blind or vision impaired.  The Can:Do Group appointed HealthQ to assist with the preparation for renewal of registration with the NDIS; seeking support with the assessment and analysis of existing practices, processes, and documents and the development of an action plan to address areas requiring attention.

Activites Included

  • Policy and procedure review
  • Review of registers and critical systems
  • Risk based program of sample testing
  • Shared Learning Workshop on key areas for action and audit risks
  • Mentoring and "audit day" preparation and education for key staff

Process

Identifying cost effective and practical approaches to NDIS audit risks was a critical element of our approach.  Through Health Q's depth and breadth of NDIS audit projects, recommendations were founded in experience, and tested and validated with the organisation's leadership.

Outcome

CanDo Group passed audit without any non-conformities or opportunities for improvement. The team felt well supported and well prepared.

It’s been a pleasure to work with you. Your team made this an enjoyable task. Your insights and delivery made it easy to understand the areas of focus and action for us.

We passed audit without any non-conformities or opportunities for improvement, which we all largely attribute to your support.

CanDo Group