Program Evaluation seeks to understand the program appropriateness, effectiveness and progress made, through defining qualitative and quantitative measures to measure activities, outputs and outcomes. It involves collecting and analysing data to make informed decisions about improvements and future implementations.
HealthQ’s philosophical approach to evaluation is embedded in developmental evaluation (to ensure a learning approach) supplemented with realist thinking within each learning cycle (to ensure context is appropriately considered). In combination, this allows for frequent learning as well as the development of recommendations that have the program in mind.
We believe that a team that listens, facilitates reflection, and progresses coordinated and frequent opportunities for learning will enrich and enhance evaluation outcomes. We start our evaluation design with the philosophy that a ‘shared learnings’ workshop with key stakeholders and program partners is of significant value. But we also understand that some learnings and projects are more sensitive than others. We will agree with you who is appropriate to be invited in shared learnings workshops, and how those risks are managed.
While evaluation, health needs assessment and service planning, feasibility reviews and NDIS services (strategy, compliance) are core services, we have also supported our clients with service design, tender preparation and funding applications, strategic planning, and business case development.
We use a mixed methods approach, as we feel the triangulation of available literature, quantitative data analysis and stakeholder consultation provides a stronger evidence base to inform decision making. Our philosophical approach to evaluation is embedded in developmental evaluation (to ensure a learning approach) supplemented with realist thinking within each learning cycle (to ensure context is appropriately considered). In combination, this allows for frequent learning and the development of recommendations with the user (the program) in mind.
Our project experience includes complex and significant pieces of work. A key to success is that our senior team members are very present on all projects. Yes, you will see Darren getting his boots dusty in Innamincka, and Leah meeting with the community in Cairns. Each of our team play critical and well defined roles on projects, and our model is one where often, everyone is equally involved throughout the whole project.
Yes. We love meeting the communities that the services and/or programs are delivered to. We have found that the views of local health service customers and local connected health services are best collected in person, face to face, and are critical to evaluation outcomes.