NDIS compliance support refers to consulting support provided to NDIS providers to ensure they adhere to the rules and regulations of the National Disability Insurance Scheme (NDIS). This includes helping providers prepare for and undergo NDIS quality audits that assess a provider's compliance with the NDIS Practice Standards.
HealthQ has supported both for-profit and not-for-profit NDIS providers to improve their NDIS compliance and pass audits. We have experience in liaising with NDIS auditors and the NDIS Quality and Safeguards Commission. More than that, you will find our team friendly, engaging, practical, and experienced in translating the NDIS requirements into practice.
Yes we have. Senior members of our team have worked for disability providers, before and after the implementation of the NDIS. We understand your business and the importance of commercially minded approaches to service delivery.
No, your NDIS certification or verification audit must be done by an Approved Quality Auditor. There is a relatively small list of them on the NDIS Commission website. We are usually appointed to do some pre-audit testing to remove the stress of audit.
Most often, we are appointed to complete a program in internal audit checking over the year, or months leading up to the audit so that there are no surprises when the Quality Auditor arrives.
Yes, it is common for our clients to request training on a range of NDIS topics. This can include SIL, SDA, managing restrictive practices, and other operational aspects of service.
We find this varies from provider to provider. We start with an initial risk assessment and then develop a program of work based on those risks, as well as responding to specific requests from the management team. It’s a bespoke approach, customised to your business and budget.
While evaluation, health needs assessment and service planning, feasibility reviews and NDIS services (strategy, compliance) are core services, we have also supported our clients with service design, tender preparation and funding applications, strategic planning, and business case development.
We find this varies from provider to provider. We start with an initial risk assessment and then develop a program of work based on those risks, as well as responding to specifc requests from the management team. Its a bespoke approach, customised to your business and budget.
No, your NDIS certification or verification audit must be done by an Approved Quality Auditor. There is a relatively small list of them on the NDIS Commission website. We are usually appointed to do some pre-audit testing to remove the stress of audit. This include running a 'mock' audit meeting for your team. Most often, we are appointed to complete a program in internal audit checking over the year, or months leading up to the audit so that there are no surprises when the Quality Auditor arrives.