Health Needs Assessment

Reviewing population health issues, identifying unmet needs, and providing recommendations to reduce health inequalities.

Overview

Health Needs Assessment involves in-depth, comprehensive review that identifies the health needs and priorities of a specific population, as well as potential options, including access considerations. A service gap analysis is a crucial component, identifying gaps between the current level of health services and need, as determined by best practice, evidence-based guidelines, or community expectations.

Health needs assessments enable providers, policymakers, and community organisations to make informed decisions to improve the health and wellbeing of the target population. At HealthQ we go beyond the numbers by connecting with communities to reveal underlying insights. We dive deeper, capturing the nuances that impact real-world solutions.

Benefits

  • Understand this most pressing health issues facing the population
  • Identification of service gaps, market failure and access inequities
  • Prioritisation of needs and future interventions
  • Provide evidence for advocacy for policies and solutions that address the identified health needs

Regionally and Culturally Connected

Our commitment to fieldwork and on-the-ground presence in rural and remote areas sets us apart.

We bring insights informed by firsthand experiences, understanding the nuances of each community’s unique context.

Approach

Health Needs Analysis

01

Identify health needs though surveys, interviews, focus groups, health service utilisation and census data.

Service Gap Analysis

02

Identify, map, consult with and document existing services, considering service model, availability, accessibility, and quality.

Prioritisation & Sharing Learnings

03

Analyse needs and gaps and propose strategies to improve population health needs. Facilitate reflection to debate and test future directions.
How do you ensure the needs assessment is comprehensive?

Our methodology for conducting the Need Assessments is aligned to the Commonwealth Department of Health’s policy guide. We develop, in the planning and design phase, a Needs Assessment Framework (inclusive of the consultation framework) that provides the blueprint for conducting the needs assessment. This enables our clients to know exactly what we plan to do, and how.

How do you “share learnings” especially in politically sensitive programs?

We believe that a team that listens, facilitates reflection, and progresses coordinated and frequent opportunities for learning will enrich and enhance evaluation outcomes. We start our evaluation design with the philosophy that a ‘shared learnings’ workshop with key stakeholders and program partners is of significant value. But we also understand that some learnings and projects are more sensitive than others.  We will agree with you who is appropriate to be invited in shared learnings workshops, and how those risks are managed.

What else does HealthQ do?

While evaluation, health needs assessment and service planning, feasibility reviews and NDIS services (strategy, compliance) are core services, we have also supported our clients with service design, tender preparation and funding applications, strategic planning, and business case development.

Who will spend most of the hours on the project?

Our project experience includes complex and significant pieces of work. A key to success is that our senior team members are very present on all projects. Yes, you will see Darren getting his boots dusty in Innamincka, and Leah meeting with the community in Cairns. Each of our team play critical and well defined roles on projects, and our model is one where often, everyone is equally involved throughout the whole project.

Are your team able to travel to regional and remote locations are part of project delivery?

Yes. We love meeting the communities that the services and/or programs are delivered to.  We have found that the views of local health service customers and local connected health services are best collected in person, face to face, and are critical to evaluation outcomes.

What range of stakeholders are usually involved?

All stakeholders: funders, service users, connected services. We have consulted with Ministers, CEO’s, Peak Bodies, Executive Directors, Clinicians, GPs, Allied Health professionals, nurses, patients, indigenous communities, patients and consumers, people with a disability, people who inject drugs, and a range of vulnerable people. 

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Effective ways to select, invite and engage with your stakeholders

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Taking action on reconciliation is important to us.  We work with Aboriginal and Torres Strait Islander peoples and Aboriginal and Torres Strait Islander organisations to improve health and wellbeing outcomes. 

In our work we have visited the lands of the following Aboriginal and Torres Strait Islander peoples to listen and support equitable better health outcomes:

Kaurna, Nukunu, Nawu, Banggarla, Buandig, Kuyani, Wirangu, Ngarrindjeri, Nuenonne, Kokatha, Andyamathanha, Arabana, Antakarinja, Woiworung, Wajuk, Gadigal, Wiradjuri, Wathaurong, Yuggera
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