Interviews, client satisfaction surveys, and case studies, are the most commonly used amongst community sector organisations.
The results in the chart summarise the responses of 252 not for profits (NFPs) who reported measuring outcomes (NB a further 105 organisations, 29% of the survey respondents, did not measure outcomes)
Citation: Callis, Z., Seivwright, A., and Flatau, P., (2019) Outcomes Measurement in the Australian Community Sector: A National Report Card, Bankwest Foundation Social Impact Series, No. 10, Bankwest Foundation, Western Australia.
More information: https://www.csi.edu.au/media/Social_Impact_Series_10.pdf